Patient Representation and Complaints

Our goal is to provide the best patient care. If at any time you have questions or concerns about the quality of care that you or a family member are receiving or have received at our hospital, do not hesitate to speak with your nurse or the nursing supervisor. If you feel that your issue wasn't resolved, please contact The Department of Patient Representation at 718-226-8851. You may call at any time during or after your stay. In addition, you have the right to file a complaint or concern with either or both:

The New York State Department of Health

Centralized Hospital Intake Program
433 River Street
6th Floor Troy, NY 12180
1-800-804-5447

Office of Quality Monitoring

The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
1-800-994-6610

complaint@jointcommission.org