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For Patients

We encourage your feedback to improve care.

Your health care is our priority. To determine where improvements are needed, this hospital takes part in the HCAHPS survey. The HCAHPS Survey measures your satisfaction with the quality of your care. It is designed to be a standardized tool for measuring and reporting satisfaction across all hospitals in the US.

After you you are released from the hospital, maybe selected to participate in the HCAHPS survey. The survey asks 27 multiple-choice questions about your hospital stay. Please take the time to fill out the HCAHPS survey; your feedback is valuable!

What is HCAHPS?

The Hospital Consumer Assessment of Health Providers and Systems (HCAHPS) Survey is backed by the U. S. Department of Health and Human Services. The survey is used to improve the quality of health care. HCAHPS makes survey results public so hospitals are aware of where changes are needed. The results also enable healthcare consumers to review and compare hospitals before choosing a healthcare provider.

You are part of the team

COMMUNICATE

It's your health; don't be afraid to ask your doctors and nurses questions.

PARTICIPATE

You are the center of your healthcare team so ask questions, understand your treatment plan and medications, and communicate with your doctors and nurses.

APPRECIATE

There are hundreds of people in the hospital who need help; please be patient as doctors and nurses attend to everyone.

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