We are a team of competent and caring professionals.
As members of this team we believe that our patients and their
families are our reason for being here.
We are here to:
Serve their needs, meet their expectations
and relieve their concerns and anxieties.
- We treat our patients, families and other customers as we
would like to be treated.
- With utmost respect and courtesy.
- With sensitivity and understanding.
- With a pleasant and friendly attitude.
- We respond quickly to their requests.
- We provide timely and correct information throughout their
stay with us.
We always strive to
Improve our work in our constant pursuit
of excellence.
- We are knowledgeable of our job and continue to learn new
skills to become more competent in performance.
- We are proactive in solving problems.
- We continuously examine our work to make improvements.
In this effort we are:
United as one team.
- Courteous and respectful of each other.
- We cooperate and collaborate with our coworkers to deliver
quality care.
- We never say "it's not my job".
We are sensitive to each other's needs and supportive of one another.
We are committed to:
High quality care.
- We listen to and respond to the individual, physical, social,
psychological, spiritual needs of our patients and their families.
- We seek optimal outcomes for our patients.
We are all committed to practicing this credo and informing
each other when we do not see it in action.
