Commitment to Open Communication

for Patient Care and Patient Safety

Staten Island University Hospital wishes to promote open communication regarding any concerns about patient care and patient safety in the hospital.

We encourage you to call the Department of Quality/Risk Management at (718) 226-9162 to voice your concerns or complaints about patient care and safety, or to ask questions.

Should you have a concern that is unresolved you may also contact:

New York State

Department of Health
90 Church Street
New York, NY 10007
(800) 804-5447

Joint Commission on Accreditation

of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, Il. 60181
(800)994-6610 or
complaint@jcaho.org. 

Employees should not be concerned that the hospital will take retaliatory action if they inform NYSDOH or JCAHO of safety or quality-of-care issues.

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